Frequently Asked Questions

When will my box ship?

All boxes ship on the 4th of the month. Shipping dates can be changed on a case by case basis.  

How often will my subscription be re-billed?

Renewals fall on the 11th of each month unless you request a change of renewal date. 

Do prices change as the prices of gold and silver change?

No. Once you have signed up for a subscription, your price is locked in. The new member prices may change but you will not be charged more if the price of gold and silver go up. 

Can I get a custom box?

Yes. We offer custom boxes upon request. Send an email with your request and we will send a price. If you accept the price, then the box will be added for your purchase.